Frequently Asked Questions
Do you have Brasilfit stores?
Yes! We have a Pop Up Shop in Sydney: 374 Crown st, Surry Hills, NSW 2010. Monday to Friday from 11am to 6pm and Saturdays from 11am to 3pm.
What are the thickest - highest support leggings?
Supplex® leggings are the ones which offer the highest compression level and "hold-you-in" sensation.
What is Emana®?
It is a high-tech fabric with bioactive crystals that absorbs body heat and converts it into infrared rays that promote collagen synthesis, improving blood micro-circulation and skin elasticity, reducing the signs of cellulite
For best results it is recommended that women wear Brasilfit Emana Leggings for a minimum of six hours per day for 30 consecutive days.
What is the difference between Supplex®, Emana® and Xtreme?
It offers you the feel of cotton with the benefits of an advanced fibre technology, resulting in a fully breathable product which resists moisture and odours. Supplex is a strong fabric known for its ‘hold-you-in’ sensation, giving your body the highest support level and a smooth shape. It is long lasting and does not shrink, pill, fade or loses its shape. It has the cotton look and feel – matt and thick material.
Compression Level: Very High
It is a compression fabric which helps with blood circulation and assists with muscle recovery after exercising. It is long lasting and does not shrink, pill, fade or loses its shape. It has a slightly shiny look and silky and cooler touch to the skin.
Compression Level: High
High-tech fabric with bioactive crystals that helps reducing the signs of cellulite and improving skin elasticity. It offers better thermo-regulation and has a cooling effect. It also has a shinier look and silky touch and feel.
Compression Level: High
ORDERS and DELIVERY
How do I get my 15% discount on my first purchase?
Please sign up to our newsletter here. You should receive an email to confirm the newsletter subscription and then another email with a coupon code with the 15% discount to be applied at checkout. Please note the discount is valid for full priced items only.
How long does delivery take?
If your order qualifies for free shipping in Australia it will be delivered via Australia Post – Standard Post. Deliveries to a metropolitan address are normally 1-7 days. For more information about shipping, including postage fees & international deliveries, please visit this link on our website here.
Can I track my order?
You definitely can track your order. Once your order is shipped, you will receive a tracking confirmation email from Australia Post with information regarding your parcel, including tracking ID number and a link to the Australia post website.
RETURNS and EXCHANGES
How do I return goods?
On receiving your order, try on all your purchases within 7-14 days. Please leave all tickets and tags. If you wish to return an item that you have purchased, fill in the Returns Form and send this in with your invoice & goods to: PO Box 1429 Darlinghurst NSW 1300 Australia.
How long will it take for my exchange to be processed?
We'll email you updates throughout the returns process but just in case, here's how it works: Once received, your return will be processed within 1-3 business days. For refunds, please note that your financial institution may need an extra 3-5 business days to clear the funds back into your account.